Return and Refund Policy

At Casey Smith Photography if you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 60 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Delivery Policy

At Casey Smith Photography we will take the utmost care with your purchase in the delivery process, wrapping each individual photograph in the soft tissue to avoid any scratching on the image or any other part of the print during transport. Each photo will be placed inside a solid tube to protect it during delivery and if any damage is caused by Australia post then we will grant a full refund or reprint of the photo initially purchased. The time frame of every order will be between 2-3 weeks from time of purchase for residents living in Australia, and 4-6 weeks for people living internationally. Every photo will also be sent an express post to guarantee the fastest possible time frame for your purchase.